CONTACT INFORMATION

If you have any questions about our products, orders, shipping, returns, privacy, or any other matter, you can contact Herbay Saffron using the following information:

Herbay Saffron
British Columbia, Canada

Email: herbay.ca@gmail.com
Website: www.herbay.ca

You may also contact us through the contact form available on our website.

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WEBSITE CONTACT FORM PRIVACY

When you use the contact form on herbay.ca, we may collect the information you choose to provide, such as your name, email address, telephone number, order number, and the contents of your message.

We use this information only as reasonably necessary to:

• Respond to your inquiry

• Provide customer support

• Answer questions about our products

• Assist with orders, shipping, returns, or refunds

• Investigate and resolve complaints or issues

• Communicate with you regarding your request

We do not use information submitted through the contact form for promotional marketing unless you have separately consented to receive marketing communications or we are otherwise permitted to do so under applicable law.

We may retain contact-form messages and related information for as long as reasonably necessary to respond to your request, maintain business records, resolve disputes, prevent fraud, or comply with applicable legal obligations.

We take reasonable measures to protect information submitted through our website. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Please do not submit passwords, payment-card information, government identification numbers, or other sensitive information through our contact form.

By submitting the contact form, you acknowledge that the information you provide will be handled in accordance with our Privacy Policy and applicable privacy laws.

Herbay Saffron
British Columbia, Canada
Email: herbay.ca@gmail.com
Website: www.herbay.ca